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Early settlement of mobile credit agreement

I owe roughly 12 months on two phone accounts.

What additional cost would I be required to pay if I want to settle both accounts?

Due to consistently poor coverage - made all the more obvious in recent times, I would like to change my mobile data supplier - but until I pay off the phone contracts this is not possible.

TIA

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Re: Early settlement of mobile credit agreement

Hi kej,

 

Thanks for your post and welcome to our community.

 

I'm sorry you're not getting the coverage you'd expect from us. Have you already chatted with the team about this?

 

Whilst I can't take the payment from you, I can let you know about any outstanding costs that are owed on the handsets.

 

I'll need to pop you a private message now and speak to you there.

 

Thanks

 

Melissa 

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