Virgin Media Community

[Char101]

I’m off to Dubai on Monday but I don’t have an option on my phone to turn off data roaming. I obviously want to avoid these charges but don’t know how to switch it off because it’s not in my settings. Also if I wanted some sort of data roaming allowance how do I go about it? I can never get in touch with someone from virgin. 

[g0akc]

What phone do you have?

[enlli]

There are no add on data roaming packages on Virgin

[Ashleigh_C]

Hi there @Char101

Thank you so much for your post and welcome back to the forums. 

Just wanted to pop in and confirm that @enlli is correct and we do not have data roaming packages, but we can look into turning this off for you. 

I will send you a PM now so we can arrange this. 

Please keep an eye out for the purple envelope in the top right corner of your screen. 

Thank you.