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Char101
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Dubai data roaming

I’m off to Dubai on Monday but I don’t have an option on my phone to turn off data roaming. I obviously want to avoid these charges but don’t know how to switch it off because it’s not in my settings. Also if I wanted some sort of data roaming allowance how do I go about it? I can never get in touch with someone from virgin. 

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g0akc
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Re: Dubai data roaming

What phone do you have?

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I know a bit about Wi-Fi, Telecoms, and TV as I used to do it for a living but I'm not perfect so don't beat me up... If you make things you make mistakes!
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enlli
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Re: Dubai data roaming

There are no add on data roaming packages on Virgin

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ashleigh_C
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Re: Dubai data roaming

Hi there @Char101

 

Thank you so much for your post and welcome back to the forums. 

 

Just wanted to pop in and confirm that @enlli is correct and we do not have data roaming packages, but we can look into turning this off for you. 

 

I will send you a PM now so we can arrange this. 

 

Please keep an eye out for the purple envelope in the top right corner of your screen. 

 

Thank you. 

Ash_C
Forum Team



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