Virgin Media Community

[schooee]

Hi, my wife and I have just joined virgin Mobile. We have had to set up two accounts one for each phone. we only use one iPad in the household want to have access to both phone accounts via this device. The problem is only one app will download .

Can we:-

merge both accounts with VM or          
have two apps on the same device?

help!

[Kain_W]

Hi schooee,

Welcome to the community. 

I'd advise as they are two seperate accounts you'd need a second device for both of them.

Also are the number both at the same address?

Let us know,

[schooee]

Hi,thanks for your reply. Thought that would be the case. Yes, both phones are registered to the same address but obviously different numbers. Thank again.

Schooee 

[Kain_W]

Thanks for the response there. 

Are both the phone numbers currently in contract?

Cheers,

[schooee]

Both numbers are now out of contract with Tesco or should be by the time we are connected.

[Kain_W]

Ahh okay, 

So just to clarify, I'd advise if you are looking to merge both accounts, to get the SIM's under one name.

Are there any handsets attached to the package?

Thanks,

[schooee]

No,no handsets,just sim only. Cheers

[Reece_MH]

Hi @schooee, 

Thanks for confirming these details. I'm going to pop you a PM so I can get some more details regarding this. Please look out for my message in the purple envelope at the top-right of the forums.

Cheers,