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on 12-04-2022 10:20
Hello,
I appear to have been charged twice in March 2022 on my virgin mobile account. Please can you help?
Many thanks
Answered! Go to Answer
on 12-04-2022 10:28
Hi @supersaqs
Thanks for posting on our community forum!
Have you spoken to our mobile care team on 789 or 0345 6000 0789? What have they advised regarding the double bill?
Regards
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on 12-04-2022 15:53
Yes this is resolved thanks.
on 12-04-2022 16:39
Hi @supersaqs,
Thank you for your response. We're glad to hear that this issue has now been resolved! If you need any further assistance, please get back in touch with us, we'll be more than happy to help. 🙂
Thank you.
