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Ogunefon
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Does Virgin Mobile support Call Forwarding?

Hi All,

Does Virgin Mobile support Call Forwarding?

I am trying to forward my calls to an 0208 number but the error "Unexpected response from network" comes up every time I attempt to do so.

I am currently abroad and calling customer services for support is out of the question as I will end up with a massive phone bill!

I will appreciate any help to resolve this issue.

Thanks.

enlli
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Re: Does Virgin Mobile support Call Forwarding?

No, never have. Much asked for over the time I have been on this forum but I would say don't hold your breath.

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Ogunefon
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Re: Does Virgin Mobile support Call Forwarding?

Thanks Enlli. Gathered as much from doing a web search but thought I'd post the question to be absolutely sure.
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Elaine01
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Re: Does Virgin Mobile support Call Forwarding?


@Ogunefon wrote:

Hi All,

Does Virgin Mobile support Call Forwarding?

I am trying to forward my calls to an 0208 number but the error "Unexpected response from network" comes up every time I attempt to do so.

I am currently abroad and calling customer services for support is out of the question as I will end up with a massive phone bill!

I will appreciate any help to resolve this issue.

Thanks.


Hi @Ogunefon If you have voicemail can you not leave a message for people to call the 0208 number when they ring you. I dont know much about voicemail its just a idea.

Elaine

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Ogunefon
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Re: Does Virgin Mobile support Call Forwarding?

Hi Elaine and thanks for reaching out. I thought of that too but unfortunately I am unable to access my voicemail from abroad. I also read somewhere that one would need to have set up a PIN number on the voicemail system to be able to retrieve messages remotely which I've not done.
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Elaine01
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Re: Does Virgin Mobile support Call Forwarding?

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Ogunefon
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Re: Does Virgin Mobile support Call Forwarding?

Not really as I've not set up a PIN on my v/mail.
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Kevza
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Message 8 of 21
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Re: Does Virgin Mobile support Call Forwarding?

This is very disappointing to hear. I've just joined, due to the unlimited data sim offer, and got 6 months left with O2 😟

enlli
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Re: Does Virgin Mobile support Call Forwarding?

That's not the only thing missing compared to O2.  Voice over LTE (4G) and Wifi Calling are not available either.

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n_s_simpson
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Re: Does Virgin Mobile support Call Forwarding?

I can't believe this isn't available! We dial out on a business mobile phone so when people call back it diverts to the office number. This works perfectly with GiffGaff.

I can do this with EE so why isn't it possible with VM since they use the EE network?

I might have to cancel the SIM. What a pain.