Does anyone know if 0345 045 0586 is a genuine VM number ?
Had a call today on my mobile from that number asking to speak to someone else I know correctly quoting their full name and last 3 of their mobile number. Until recently they were on a VM contract and supposedly there was some problem (according to the caller).
My questions are :
a. Is this a scam call ? Some phone number lookups say it is and others say its genuinely VM
If not then:
b. Why didn't they just phone the other persons number which they apparently know
c. How do they know my number (which is actually on a Virgin Mobile contract) is associated with the other persons number ( which isn't)
d. Why would they think the other person might be contactable via my phone number when VM have never been given any information which would connect the other person to my number
All very strange.
Hi @m_s thanks for posting and welcome back to our community.
Sorry to hear that you've received a call from one of our teams, in regards to an account that is not linked to you. I am also sorry for any concerned this may have caused you. I would like to have this investigated on your behalf. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Had a call from this number asking me for some pw details. Yelling and screeming in the background from the other call centre people. Very unprofessional. Just refused to give them any information as it sounded like a scam. Is it a genuine VM call?