I would like to disable "Advanced Network Error Search" on my Pay Monthly Virgin Mobile connection. How can I do this?
When I do a DNS lookup for an invalid domain (e.g. dfslkjgjhsdlkfghdfskjghlkfds.com) using my Virgin Mobile device, I should get back no result. Instead I get back the IP address 18.104.22.168, a Virgin server. This is because Virgin Mobile's DNS servers are configured with top-level wildcard DNS pointing to that IP (some of us are old enough to remember when Verisign tried to pull this same scummy trick back in 2003, before the Internet went nuts and slated them for it).
A web server at that address advises that this is Virgin's "Advanced Network Error Search" service, and provides a link to https://my.virginmedia.com/advancederrorsearch/hitch, where it can allegedly be disabled. However, that page only applies to disabling "Advanced Network Error Search" on Virgin Broadband connections (I'm on a Virgin Mobile connection).
How can I get this "service" disabled on my Virgin Mobile account?