2 weeks ago
so i was clearing some direct debts on my online banking when i accidently cancelled my airtime plan direct debt what course of action should i take about this?
You will have to ring them and set up a new Direct Debit ASAP.
Without an active DD the account will be suspended.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Do you know what number would be best to ring in this circumstance?
789 from mobile. 0345 6000 789 from another phone or 150 free from Virgin landline
Welcome to the Community Forums. Thank you for your first post.
If you haven't been able to speak with our Mobile Team yet to set up a Direct Debit just let us know and we'll be happy to help from here via PM.
Thank for the offer could i possible do this over PM as ive not gotten through to any of the mobile team yet thank you.
Welcome to the Community Forums!
Can you tell us what it is you need help with please? Have you also accidentally cancelled your mobile Direct Debit?
Sorry i replied with the wrong account signed in, im cjohns97.
Thanks for coming back.
I'll pop you over a PM now and will take some further details.
See you at the purple envelope 🙂
I accidently replied using my second account Revan86.