Virgin Media Community

[Shipboats]

Hi,  I've been with Virgin for a while now and just recently, when I ring my partners number,  receive a message saying I've dialled an incorrect number.  I've been able to phone him before on this phone and contract,  and have filed some of the instructions in other similar posts but none have helped.  Can anyone help please?

[Johninboro]

His number is set up to divert to a dead number?

[Shipboats]

I have no idea if that's right,  but it's certainly worth an ask to him when he gets home.... thank you 😊

[Gareth_L]

Hello Shipboats

Thanks for your post 

Have you been able to get this fixed yet

If not, let me know so I can look into this in a bit more detail 

Gareth_L