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TECreasey
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Device credit agreement & plan

Hello,

I currently have a credit agreement to pay for the iPhone that I currently have.

However, I want to know how I find out if this is linked to my mobile contract or if I could keep the credit agreement but change my mobile provider away from Virgin?

My account says I am on a 30-day rolling contract so I am guessing that I am not locked in but wanted to make sure.

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Natalie_L
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Re: Device credit agreement & plan

Hi TECreasey, 

 

Thank you for reaching out to us here on the Community.

 

You could arrange to port your number away from Virgin Mobile but if you are within a contract term, you will be charged for the time remaining within the agreement.

 

You can check on your agreement by accessing your account here

 

Thank you 

 

 

Nat
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