Virgin Media Community

[TECreasey]

Hello,

I currently have a credit agreement to pay for the iPhone that I currently have.

However, I want to know how I find out if this is linked to my mobile contract or if I could keep the credit agreement but change my mobile provider away from Virgin?

My account says I am on a 30-day rolling contract so I am guessing that I am not locked in but wanted to make sure.

[Natalie_L]

Hi TECreasey, 

Thank you for reaching out to us here on the Community.

You could arrange to port your number away from Virgin Mobile but if you are within a contract term, you will be charged for the time remaining within the agreement.

You can check on your agreement by accessing your account here. 

Thank you