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Crazycat
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Delivery reports

I swear this is sending me mad with frustration.

I've never had a problem with delivery reports, I have had S21 5G, for a months now, no problem with delivery reports, all of sudden, no reason, they've stopped, ivs been right through all settings, it shows that they are on for both SMS & MMS, so I can't understand what is going on, ive rang 789, couldn't get through twice via live chat, after waiting over 1.5hr, it cut me off, I went to my nearest virgin shop, that had closed down, ive exhausted all avenues I can think of.

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enlli
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Re: Delivery reports

What SMS app are you using. Samsung or Google's?

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Crazycat
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Re: Delivery reports

Samsung one,ike I said I've never had issues before.

Thanx for reply 👍

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suechapman
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Re: Delivery reports

The same happened to me about a month ago delivery reports always worked until a month ago then they suddenly stopped 

I've been told it's because I'm now getting Vodafone signal not ee and Vodafone don't support delivery reports 

 

enlli
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Re: Delivery reports

Vodafone do support delivery reports. I'm Vodafone and get them.

Anyway that is a red herring as Virgin only use Vodafone for signal  Everything else including the SMS Messaging Centre is down to them.

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Crazycat
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Re: Delivery reports

I have no idea but that's exactly the same as what happened to, im with Virgin, but they've merged with O2, I wonder if it's anything to do with that, but then again, my fella is still getting them.

God knows, but it's doing my head in.

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enlli
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Re: Delivery reports

The full merger with O2 is some way down the line. The two networks are running totally separate.

The loss of delivery reports is down to Virgin alone.

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suechapman
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Re: Delivery reports

I have a Samsung a21s on virgin and they stopped a month ago my part has same phone on sky sim card which runs off on and he gets delivery reports still 

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suechapman
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Re: Delivery reports

So why have our delivery reports stopped then 

Crazycat
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Re: Delivery reports

How do I get them back, it is impossible to get in touch with Virgin 

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