Menu
Reply
Kaichi
  • 3
  • 0
  • 0
Joining in
169 Views
Message 1 of 5
Flag for a moderator

Defult mobile account from 2011

Can some one please help me I have a mobile account which has defaulted it is from 2011 it is on my credit file and I have been told it should be removed after 7 year. It has now been 10 years and it is still showing as a default. I need it gone can some one please help me

0 Kudos
Reply
Chris_W1
  • 3.65K
  • 161
  • 213
Forum Team
Forum Team
99 Views
Message 2 of 5
Flag for a moderator

Re: Defult mobile account from 2011

HI Kaichi, thanks for the message and sorry to hear that this is still showing, what is the default date? Chris. 

0 Kudos
Reply
Kaichi
  • 3
  • 0
  • 0
Joining in
51 Views
Message 3 of 5
Flag for a moderator

Re: Defult mobile account from 2011

Default date is 27.11.2011

0 Kudos
Reply
Beth_G
  • 2.57K
  • 160
  • 250
Forum Team
Forum Team
36 Views
Message 4 of 5
Flag for a moderator

Re: Defult mobile account from 2011

Hi Kaichi,

 

Thanks for coming back.

 

The best team to contact would be our Credit File Amendments team - they can be contacted at creditfileamendments@virginmedia.co.uk. They'll be able to make any corrections for you.

 

Let us know how you get on.

 

Beth

Kaichi
  • 3
  • 0
  • 0
Joining in
10 Views
Message 5 of 5
Flag for a moderator

Re: Defult mobile account from 2011

Thanks I've emailed so just have to wait now 

Thanks for your help 

0 Kudos
Reply