Menu
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
76 Views
Message 1 of 3
Flag for a moderator

Defer or cancel mobile account

Hi Virgin   Its mpossible to find any answers to this on your website but I am no longer living in the UK and it is impossible to contact you be phone from abroad!  I need to either suspend or cancel my mobile 30 day prepaid plan but again there is no advice or any links to do this via your website.  

Also is it at all possible to keep the number as I hope to return to the UK in 2021 after this current pandemic gets sorted?

0 Kudos
Reply
Highlighted
  • 3.41K
  • 619
  • 874
Very Insightful Person
Very Insightful Person
66 Views
Message 2 of 3
Flag for a moderator
Helpful Answer

Re: Defer or cancel mobile account

Hello

Virginmedia do not offer a defer you can only cancel, and you will lose the phone number.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos
Reply
Highlighted
  • 2
  • 0
  • 0
Joining in
61 Views
Message 3 of 3
Flag for a moderator

Re: Defer or cancel mobile account

Thanks Mike that's what I thought but they make it hard even to cancel!
0 Kudos
Reply