Virgin Media Community

[HH1]

Ac no. FA47644370.  Ref number 2144276339. 
Heather Hamilton Bt36 5lp 

I have been advised to contact yourselves to get a copy of the above account marked as satisfied for my credit file with equifax as it’s marked as defaulted and missed payment each month from 2013. £36 has given Me bad credit for years and I only know this now, so please could I have a letter of satisfaction 

many thanks

Heather Hamilton 

[Corey_C]

Hi Heather,

Thanks for your post and welcome to the Community Forums. If the balance has now been paid then the credit is automatically updated within 30 days to Equifax and other credit agencies. If you are asking for a personal letter then you request is to be sent to creditfileamendments@virginmedia.co.uk and they's be happy to get this sorted for you and you will receive confirmation from them directly.

For privacy and security concerns we do ask that you refrain from posting your personal and account details on a public post.

Cheers,

Corey C