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Data

If I get a message saying I have ran out of good will data, does that mean I still have my data to use that comes with my contract?

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Forum Team (Retired)
Forum Team (Retired)
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Re: Data

The easiest way to get a hold of someone is to message our first-line support on our live online chat. They are the best chance of getting someone to fix this issue.

If I've helped in any way, please give me Kudos and mark my response as a helpful answer!

Fancy £50 off your bill? Ask me how and you might just get it!

I am a serving Field Technician at Virgin however all responses on here are based on my experiences in the field alone and my own equipment at home and should be taken as such

Here to help! I'm a technician helping out whilst working from home. Find out more


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Very Insightful Person
Very Insightful Person
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Re: Data

My understanding is the Good Will is used first

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

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Re: Data

Install the Mobile App  to check on allowances left.

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BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only. Customer since 1993.
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