First month ended and had 27GB remaining, all my data refreshed yet only 10GB passed over when says it’s not limited.
where has the other 17GB gone
If you have a special offer that offers triple data only the standard data is rolled over see https://www.virginmedia.com/help/virgin-mobile-data-rollover
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Thanks for using the forums to ask about your data roll over, I am sorry if this has confused you.
Can I first ask what tariff you are on?
The link above given by Shadow is really helpful too, did you get an answer from his advice?
I also have a link here that you can use to find help about your handset's settings, including data, which I hope may help.