on 23-09-2022 15:59
I have turned it on in settings and on my virgin account however, it still is not working.
on 23-09-2022 16:09
Thanks for your post on our Community Forums @Harriet2, and a very warm welcome to our Community Forums!
Sorry to hear of the issues when roaming, can you please confirm if roaming was switched on before leaving the UK?
Can you confirm in which country you're currently attempting to use the services?
Kindest regards,
David_Bn