I've today started contract - 36gb/month for £13.
Paperwork says it's a 6gb contract, but mobile app says 36gb.
1) Why is this?
2) Will my data allowance reduce to 6gb at some point?
Not the greatest of starts to being a new customer 😕
When you signed up to the package did we advise if the 36GB was a special offer?
Sometimes we offer a two three four ect times data package, so you could pay for 6GB but get more so in this case it would be a six times offer if that makes sense?
However the contract would only be for 6GB as that is what you're paying for, the extra data is a gift.