Are speeds poor in just one specific area, or across-the-board? Are you using the same phone, or did you get a new one?
Things will always vary on a localised basis, but on a broad basis O2 tends to appear at the bottom end of performance reports. Three generally do rate higher.
Thanks for Posting this on our forums and welcome to Virgin Mobile!
I am sorry you're a little underwhelmed with the speeds of your data, I'm afraid there is nothing we can do to increase this unfortunately unless it's due to a faulty SIM - Which doesn't seem likely at this point.
If you've only just Switched over from Three, you have 14 days from Switching over to cancel if you are really unhappy about this.
I'd be interested to know what speeds other customers are getting around the UK specifically in the North West. Maybe it's just where I live in Warrington.
This is at home in Liverpool tonight. Since they have done work on the mast download has improved but look at the upload and latency. Unusable
Report it using their My Network App on a daily basis.
In some areas I have seen figures like yours on many an occasion
Thankfully I'm not paying for the SIM