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DiSimp
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Data Add On issue

Good evening

Any help out there for me please ? I've been trying to buy a 1GB £10 add on as I've used my data for this month (First time ever!) and I keep getting this error message.

Oops, something's gone wrong!

Please try again in a few moments.

I have tried to buy the Add On from both my phone and my laptop. 20 attempts later and I'm getting frustrated. Any help would be much appreciated, thank you

 

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Emma_C
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Re: Data Add On issue

Hi DiSimp, 

Thanks for your post and welcome to our community.

Really sorry you're having some trouble adding a data add on, this isn't good. 

I'd also like to apologise for the delay in getting back in touch, we have been busier than normal. 

Have you been able to add the data add on yet? If not then please reply to the personal message I'm sending and we'll take it from there. 

Emma_C - Forum Team
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