Virgin Media Community

[Amybe64]

I no longer have the emails with my credit agreement number and security key and therefore can't log in to see my loan details. I'm just trying to find out my upgrade information. Please can I be resent my information. Thank you

[Akua_A]

Hi @Amybe64,

Welcome to our community forums and thank you for your first post.

Sorry to hear you no longer have access to your Credit agreement number and your security key for logging in. We want to do our best to help regarding this. 

In this case, I am sending you a private message. Please look out for the purple envelope and provide a response when you can. 

Thanks,

[Akua_A]

Glad to hear this @Amybe64.

Please do hesitate to contact us if you need any further help 🙂

Thanks,