3 weeks ago
I’d like help regarding my current credit file entries. It appears that Virgin Mobile have reported an unpaid closed phone account. This is causing issues with my credit score and I’d like it investigated please.
Go to Answer
Thanks for your post. You'd need to speak to the Credit Amendments Team. Pop them a letter or email with the following information:
NameAccount Holders NameFull Address where you had the servicesA photo or screenshot showing the Virgin error on your credit fileContact details for yourself
They will investigate this and come back to you within 28 days.
The contact options are:
By post at: Consumer Underwriting, Virgin Media, Eagle Court 3, Coventry Road, Sheldon, Birmingham, B26 3RZOr via Email: email@example.com
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