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Pigedypete
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Crap customer service

Avoid virgin at all costs post negative marks on your credit file admit you don’t don’t owe anything but ignore you and won’t remove from credit report absolute scumbags ignored resolving company I got involved to sort out been going on for over 3 months now now account saying default on credit file have spent hours on phone and emails have to involve solicitor now avoid avoid avoid

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Martin_N
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Re: Crap customer service

Hi Pigedypete,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about what has happened. 

 

I have been able to locate your account and can see you have spoken with our team regarding this. 

 

Have you been able to action the advice provided by them?

 

^Martin

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