Menu
Reply
anchorman
  • 1
  • 0
  • 0
Just joined
118 Views
Message 1 of 3
Flag for a moderator

Complaints forms not working

I've been trying to use the online complaints form but it just comes up with 'We're sorry, it looks like something went wrong.'

How do I get a complaint submitted urgently? This relates to malicious calls so I need it resolving quickly.

Thanks

0 Kudos
Reply
JoeKing1VM
  • 22
  • 0
  • 3
On our wavelength
97 Views
Message 2 of 3
Flag for a moderator

Re: Complaints forms not working

Best think I would do is call 789 and the the agent you wish to log a complaint.

They should take the details from you and also ask for you e-mail details so the can contact you. 

And even maybe you get a phone call from an agent with 24 to 48 hours. 

 

I did this just this week via the method I have mentioned above. 

All the best.. 

0 Kudos
Reply
Paul_DN
  • 5.2K
  • 305
  • 541
Forum Team
Forum Team
29 Views
Message 3 of 3
Flag for a moderator

Re: Complaints forms not working

Hi anchorman,

 

Thank you for reaching out to us in our community and welcome, I am sorry you feel you have to raised a official complaint but haven't been able to, 

 

I have had a look things our end and it doesn't look like you have contacted us recently, what has been going on whats the reason you need to raise a complaint?

 

Regards

 

Paul.

0 Kudos
Reply