Virgin Media Community

[anchorman]

I've been trying to use the online complaints form but it just comes up with 'We're sorry, it looks like something went wrong.'

How do I get a complaint submitted urgently? This relates to malicious calls so I need it resolving quickly.

Thanks

[JoeKing1VM]

Best think I would do is call 789 and the the agent you wish to log a complaint.

They should take the details from you and also ask for you e-mail details so the can contact you. 

And even maybe you get a phone call from an agent with 24 to 48 hours. 

I did this just this week via the method I have mentioned above. 

All the best.. 

[Paul_DN]

Hi anchorman,

Thank you for reaching out to us in our community and welcome, I am sorry you feel you have to raised a official complaint but haven't been able to, 

I have had a look things our end and it doesn't look like you have contacted us recently, what has been going on whats the reason you need to raise a complaint?

Regards

Paul.