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Cold calling by Virgin Media

Every month we are called by people who are difficult to understand wanting to tell us about deals we do not want or need. Every month we ask them to take us off the call list. We get a message we are going to be called which says we can text No to stop the calls, when we try Virgin Media tell us they are going to charge us an unspecified amount for this text. Is this blackmail?

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Re: Cold calling by Virgin Media

Is this to a shortcode number?

Some phones warn when using a shortcode it may be chargeable. I suspect this is what is happening.

Have you got the number?

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