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alishap97
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Checkout issues, unable to complete mobile order

I have been trying to complete an order for a new phone for hours this evening, every time I get to the final checkout stage and press continue I just recieve and "error, try again in a few minutes" message? Any advice please?

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Molly_G
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Re: Checkout issues, unable to complete mobile order

Hi @alishap97,

 

Welcome to the forums and thanks for your post - I'm sorry to hear you were having issues ordering your mobile on Monday.

Have you managed to get this sorted since?

 

If not, our Mobile Sales Team will be able to assist you further on 0800 052 0238.

 

Many thanks,

Molly_G
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


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alishap97
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Re: Checkout issues, unable to complete mobile order

Hi Molly, 

 

I've sorted this issue now and I received my new phone on Saturday. Thank you!

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Steven_L
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Re: Checkout issues, unable to complete mobile order

Thanks for coming back to us @alishap97 and its great to hear that you completed your order and got your handset on Saturday.

 

Regards,

Steven_L

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