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Charged 8 times for one text to a foreign country

On my SIM only deal this month I have been charged 8 times 30p on my bill for one short text to Malaysia - No pictures or attachments just one sentence - Is this some form of creative billing or a mistake I should correct ?

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Re: Charged 8 times for one text to a foreign country

30p for international text messages sounds about right

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Re: Charged 8 times for one text to a foreign country

Umm yes 30p is right - but did you not read my post - I got charged 30p eight times on my bill for the one text ! That’s £2.40 per text - why ?

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Re: Charged 8 times for one text to a foreign country

it read like you got charged 30p for each short text

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Re: Charged 8 times for one text to a foreign country

Doesn’t matter anymore - fed up with useless customer service so quit virgin and changed to Lebara mobile - couldn’t get in touch with anyone at virgin to find out why they charged me 8 times, just paid it and said goodbye - they make the process so long and then they send you a contact link that doesn’t work and you have to start again - in the end you just give up. So far Lebara are great in comparison and cheaper !

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