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Mark562
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Charge for 0345 number

I was charged more than £4 for a call to a company helpline beginning 0345. I thought 03 numbers were included in my unlimited (oomph) minutes. Is that not correct? Thanks 

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enlli
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Re: Charge for 0345 number

They should be part of your inclusive minutes as a non geographic number 

Virgin owe you money

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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John_GS
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Re: Charge for 0345 number

Hi Mark562

Thanks for posting. Sorry to hear of the call charge dispute. I shall PM you now to take a further look into this.

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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John_GS
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Re: Charge for 0345 number

Hi @Mark562

Thanks for joining us on PM. Yeah 0845 numbers are not free I'm afraid. 

Best,

John_GS
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Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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