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Changing Voicemail delay on mobile

tonycat0
Joining in

Help please

I've tried to delay the voicemail to 15 seconds using the code

*61+4474583332221115# and also *61+447458333222**15#

Neither code works, nor **61*+44795322222**15# as suggested by another virgin website.

Any other suggestions please as this is all very frustrating

Thanks in advance

6 REPLIES 6

Travis_M
Forum Team
Forum Team

Hi @tonycat0 

 

Thanks for posting on our community forum and sorry to hear about this issue. 

 

What error message are you getting when you try to dial the code provided?

 

Regards

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Thanks for replying

'Connection problem or invalid MMI code'

Hi @tonycat0 

 

Thanks for response

 

Just to double check, are you in the UK currently? As this may be affected if abroad 🙂

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Yes I'm in Nottingham.

I'm going to pop you over a private message to check on a few details to make sure Voicemail is fully active, please keep an eye on your inbox for a message from myself @tonycat0 🙂

Travis_M
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


I've checked and voicemail is working fine.  So far no private messages though.