Changing Voicemail delay on mobile

[tonycat0]

Help please

I've tried to delay the voicemail to 15 seconds using the code

*61+4474583332221115# and also *61+447458333222**15#

Neither code works, nor **61*+44795322222**15# as suggested by another virgin website.

Any other suggestions please as this is all very frustrating

Thanks in advance

[Travis_M]

Hi @tonycat0 

Thanks for posting on our community forum and sorry to hear about this issue. 

What error message are you getting when you try to dial the code provided?

Regards

[tonycat0]

Thanks for replying

'Connection problem or invalid MMI code'

[Travis_M]

Hi @tonycat0 

Thanks for response

Just to double check, are you in the UK currently? As this may be affected if abroad 🙂

[tonycat0]

Yes I'm in Nottingham.

[Travis_M]

I'm going to pop you over a private message to check on a few details to make sure Voicemail is fully active, please keep an eye on your inbox for a message from myself @tonycat0 🙂

[tonycat0]

I've checked and voicemail is working fine.  So far no private messages though.