on 05-01-2022 22:05
Hi,
I currently have a freestyle contract with Virgin which still has 24 months still left to go.
I want to change my tariff to another provider as Virgin don’t have Apple Watch cellular capability.
Am I able to do this? The website indicates I can stop my tariff at any time and change provider I just need to request my PAC code.
What I want to make sure of is that my payments for my device will still continue and that a different providers SIM will work in my device (iPhone 12 Pro)
Thanks
Answered! Go to Answer
05-01-2022 22:11 - edited 05-01-2022 22:12
Yes you can do it via a PAC, yes the device payments would continue as they do today, and yes another provider's SIM should work as Virgin Mobile don't lock devices to their SIMs.
05-01-2022 22:11 - edited 05-01-2022 22:12
Yes you can do it via a PAC, yes the device payments would continue as they do today, and yes another provider's SIM should work as Virgin Mobile don't lock devices to their SIMs.
on 06-01-2022 11:25
Hi @Rusty313
Welcome back to our Community Help Forum!
Thank you for making this post regarding changing your mobile provider. I'm pleased to confirm that you can do this by requesting a PAC, to request a PAC please text PAC followed by your date of birth in DD/MM/YYYY format to 65075.
Your device payments will still continue and you will be able to use aother SIM in your device.
Best wishes,
Serena