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Changing Data allowance on child's phone

SaschaMac
Joining in

I have 3 accounts on the family plan for myself and my two children. My son is proving to be an awkward, ungrateful teenager so i no longer wish to supply him with as much data on his phone but i still want to ensure he can ring and text me in an emergency. How do i go about changing his data allowance please? 

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @SaschaMac 

 

Thank you so much for your post and welcome to the community forums, it's great to have you here. 

 

You should be able to change your data plan via your My Virgin Mobile account, or you can call our mobile teams on 0345 600 0789. 

 

Thank you.