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Imranrashid786
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Change package

Hi i want to know if i can downgrade my package as got wi-fi now so won't need unlimited data 

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JoeKing1VM
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Re: Change package

Yes you are unless Virgin have changed since introducing the 5G package's. 

Try using the My Virgin app or Web account login and change plan from within.

Edit. Just check within the app it does not allow you at this moment to change plane's. So you would need to login via the Web browser and do it that way. Have a look on like for a plan that you want to downgrade to before hand. 

 

Joe

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Imranrashid786
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Re: Change package

Ok they 12 month plan or 24 month 

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Alex_RM
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Re: Change package

Hi Imranrashid786,

 

Thanks for posting, 

 

You can change your plan via your online account here

 

Alex_Rm

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