Hi all, I input the wrong details when getting my new phone through virgin mobile, and now my account has the wrong email address so im unable to access everything i need to access because i cannot verify the account. If anyone could help that'd be lovely
Welcome to the community
Sorry to hear you've entered in an incorrect email whilst setting up your mobile order. We can certainly take a look for you to see if we can change this at our side. Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon.