Virgin Media Community

[desmaclachlan]

I want to change my current mobile phone number with virgin as I have been receiving nuisance texts and calls. I do not share my number so I do not understand why this is happening. How do I go about this?

cheers 
D

[Gareth_L]

Hi desmaclachlan

Thanks for your post 
Sorry to hear about the issue with your current number 
I can look into changing this  for you 
If you don't mind, I will need to send you a private message to pass security 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L
 

[Gareth_L]

Hello desmaclachlan

The number will be changed over in the next 24 hours 

I can't advise what the new number will be but you can text the word  NUM to 51230

Regards 

Gareth_L

[Gareth_L]

Hello desmaclachlan

Quick message just to check if the number has been changed now?

Gareth_L