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LArcher96_
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Change Direct Debit Date

I transferred my mobile number from Vodafone to Virgin Mobile earlier this year. The porting process has completed however it has resulted in the Direct Debit date being later in the month than I had desired.

I'm unable to change my direct debit date online or find a suitable way to contact Virgin Mobile to do this. 

Am I able to get my direct debit date changed to a more suitable time of the month?

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Andruser
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Re: Change Direct Debit Date

Here's how.  It's a bit like travelling back to 1997, isn't it?

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LArcher96_
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Re: Change Direct Debit Date

Thanks 🙂

Just a tad! Sorry to sound dim - does that info apply/work for changes to my virgin mobile account as well? 

 Other forum posts seem to be resolved via PM instead.

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Andruser
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Re: Change Direct Debit Date

That text message business SHOULD work, although it seems to me that VM's mobile and broadband accounting systems have been joined up with all the finesse of a six inch cut clasp nail driven into two rough sawn 4 by 2 with a club hammer, so it is a case of "try it and see".  I don't believe that DD date is an issue the forum staff can deal with by PM.

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LArcher96_
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Re: Change Direct Debit Date

All sorted! Thanks for your help, very much appreciated! 🙂

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