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serenaross
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Certain people can't phone or text me

Some of my contact can't phone or text me since getting my new phone and transferring my number

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Paulina_Z
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Re: Certain people can't phone or text me

Hi @serenaross,

 

Welcome back to our Community Forum! Thank you for your post and I'm sorry to hear that you're having some issues with your mobile since transferring your number!

Has your issue improved since your post?

Can you tell me when you had the number transfer? You can read a little more about Number Switching on our website. This might help with a few details about how long it usually takes for the number transfer to go through.

Please keep us updated on this so we can help further if needed.

Paulina_Z
Forum Team



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