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beth998
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Certain numbers can't call me or send me texts

3 weeks ago

My Dad, with Vodafone, cannot call or text me. My texts to him do also not go through. I recently got Wifi with Vodafone and I can't login to my account because I am not receiving texts with security codes.

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enlli
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Re: Certain numbers can't call me or send me texts

3 weeks ago

Have you got WiFi Calling turned on?

There is a problem with Virgin and text over wifi 

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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beth998
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Re: Certain numbers can't call me or send me texts

3 weeks ago

not sure what that means

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Beth_G
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Re: Certain numbers can't call me or send me texts

a week ago

Hi beth998,

 

Welcome to the Community Forums!

 

I'm terribly sorry for our delayed response, and to hear that you've been having problems calling/texting your Dad. Can you please let me know if the issue is still present? If so, do you receive any sort of error code/message when your outgoing calls to your Dad fail?

 

Let us know 🙂

 

Beth

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