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scottlf
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Cant recieve calls or texts

Since joining virgin mobile nothing but trouble, I can call out and send messages but can't receive any, all my settings are correct on phone and other sim cards work, customer services is useless and impossible to get through to and trying to talk on live chat to a real person is impossible, how am I supposed to sort out the problem if there is no one to talk to, and the help section on the website doesn't help.

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Martin_N
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Re: Cant recieve calls or texts

Hi scottlf,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear this. Can you confirm if you have recently ported in to us?

 

^Martin

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