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timash
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Cant make calls as user not registered

Suddently I cant make calls out.  It comes up with User not Registered (or out of service area), and the mobile strenght keeps dropiing in and out.  Noone can call me too.  I tried switching the sim to another phone and it still didnt work. I then switched another network sim to my phone and it worked fine.  Can anyone help!

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Katie_WT
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Re: Cant make calls as user not registered

Hi there @timash

 

Welcome to our Community and thanks so much for your first post - i was sorry to understand that you've been having some issues with your mobile services at the moment. I have managed to locate your account from your Forum information and we have arranged for a new SIM to be sent. 

 

Please do let us know how things are once you have your new SIM and if you're still having issues and we can go through further checks to help you out. 

 

Cheers

Katie - Forum Team


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