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Ped1980
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Cant get txt message from some people

Cant get txt messages from some people possibly from O2 numbers.

I have done all the troubleshooting from online help but nothing helps

I have gotten a new sim but still not working

I cant call virgin for help as I dont have a second phone or line to call them as I only have the one phone in house which the person from support says they cant help me if I am calling from the device that need the troubleshooting

Please help

Peter

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Laurie_C
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Re: Cant get txt message from some people

Hi Peter,

 

Thanks for taking the time to get in touch. I am sorry that you've had some issues receiving text messages.

 

Could you confirm if you are able to send messages to these numbers? Do you receive any kind of error message or code?

 

Kind regards,

Laurie

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