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wolvesmad
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Cant get through - need to cancel

Hello,

Like many others I have tried numerous times to get through to Customer services but all I get is bad music

I need to cancel my mobile as I want to move to another provider, I am out of contract so I am paying for a handset I have paid for the last 2 years

Anyone get any ideas and I am sick to death of sitting on the phone f0r 30-45 minutes and not getting anywhere

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enlli
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Re: Cant get through - need to cancel

Why phone if you are going to another provider. Use the text method on here

https://www.virginmedia.com/help/virgin-mobile-how-do-i-cancel-my-contract

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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wolvesmad
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Re: Cant get through - need to cancel

many thanks
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