Anyone having difficulty getting in contact with virgin? Trying to get in contact to find out where new phone is before trade up quote expires and leaves me with an amount to pay out.
Hey terrie2, thank you for reaching out and a warm welcome to the community, I am really sorry you are struggling to get through to our team. They are experiencing a large amount of calls right now.
You can always look at this link to get more information about how it works.
What type of phone are you looking to get? Thanks
Matt - Forum Team
New around here?