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Cant find credit agreement for mobile contract

Joining in

cant find virgin mobile contract number / pin to check my contract dates


Forum Team
Forum Team

Hi there @waltersmith971


Thank you so much for your post and welcome to the community forums, it's great to have you here! 


I'm so sorry to hear that you are struggling to find this information from us! Can I just check, have you had an email from us confirming your contract and deal with us? 


Thanks again.

Hi = probably got email but was a long time ago and cant locate it

No problem @waltersmith971 and thanks for confirming, I will pop you over a PM now so we can take a look into this.


Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.


Thank you.