Cant find credit agreement for mobile contract

[waltersmith971]

cant find virgin mobile contract number / pin to check my contract dates

[Ashleigh_C]

Hi there @waltersmith971

Thank you so much for your post and welcome to the community forums, it's great to have you here! 

I'm so sorry to hear that you are struggling to find this information from us! Can I just check, have you had an email from us confirming your contract and deal with us? 

Thanks again.

[waltersmith971]

Hi = probably got email but was a long time ago and cant locate it

[Ashleigh_C]

No problem @waltersmith971 and thanks for confirming, I will pop you over a PM now so we can take a look into this.

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

Thank you.