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Message 11 of 12
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Re: Cannot sign in to mobile account, recaptcha loop. Update; Now cannot sign into Virgin TV Go!

It's happened again since Saturday, on all devices trying to use Virgin WiFi. On the laptop, it would connect to some sites, but these were formatted incorrectly with no pictures, just text. When connected using tethering on my mobile and 4g, it works fine.

Can't remember how long it lasted before correcting itself last time, but it's still not working today.

Paul

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Message 12 of 12
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Re: Cannot sign in to mobile account, recaptcha loop. Update; Now cannot sign into Virgin TV Go!

Thanks for coming back to us Grangey1969,

 

As you are still experiencing the issue I will need to pop you a private message to take some details and get this issue raised with our IT department for you.

 

Please click on the purple envelope to accept the chat.

 

Kind regards Jodi

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