Menu
Reply
sonyamcgrath
  • 2
  • 0
  • 0
Joining in
281 Views
Message 1 of 4
Flag for a moderator

Cannot reach customer care

How can you speak to someone in customer service? I've tried ringing and messaging but to no avail.

Are there staff working today?

0 Kudos
Reply
Tom_F
  • 4.22K
  • 250
  • 537
Forum Team (Retired)
Forum Team (Retired)
276 Views
Message 2 of 4
Flag for a moderator

Re: Cannot reach customer care

Hi sonyamcgrath, thanks for posting.

 

I've checked with my team and we're not aware of any known issues with the phone lines. Does it happen when choosing any option or one in particular? If you let us know what you were calling about we may be able to help here instead.

 

Tom 

0 Kudos
Reply
sonyamcgrath
  • 2
  • 0
  • 0
Joining in
205 Views
Message 3 of 4
Flag for a moderator

Re: Cannot reach customer care

Thanks,  I was eventually able to get through to customer services and for both queries,  the team was extremely helpful and resolved my problems. 

 

Thanks Sonya 😊 

0 Kudos
Reply
Martin_N
  • 8.32K
  • 351
  • 509
Forum Team
Forum Team
199 Views
Message 4 of 4
Flag for a moderator

Re: Cannot reach customer care

We're glad to hear this has been sorted for you. 

^Martin

0 Kudos
Reply