i can receive calls. But cannot call out. I only get a hiss. Also there is no internet connection despite the 3G or 4g indicator staying on.
I have an iPhone 8. Service was good up till 1 week ago.
Sorry to hear of the mobile service issues experienced with your mobile data and when trying to make calls, we appreciate you taking the time to raise this via the forums and welcome to the community.
Can you confirm a few details for us please?
We have a coverage checker here where you can check for any problems in your area, we also have our diagnostic tool here to run through some quick checks.
Looking forward to hearing back from you.
Apart from the fact that the sim is connected to the virgin network, text messages cannot be sent, mobile data is inaccessible and no call outs are possible. Incoming items all work.
Thank you for coming back to us @Kdseran.
I think this might be the next port of call (getting a new sim sent out to you)
I will pop you over a PM for some account information.