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on 06-05-2021 17:31
I cannot make or receive calls for some reason
Answered! Go to Answer
on 06-05-2021 18:29
Hello there how about you giving us something to work on.
Is it a new contract
New replacement sim
New phone.
Have you also check if there are maintenance or outage in your area?
Joe
on 08-05-2021 11:13
Hi @mwsharp3118,
Welcome to our Community Forums and thanks for posting.
Apologies for our delayed response. Are you still having issues with making and receiving calls?
What make and model is the handset? If you could provide some more info we can certainly assist further.
New around here? To find out more about the Community check out our Getting Started guide
on 08-05-2021 11:29
Yes, still having issues. It is a Samsung galaxy s9
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on 08-05-2021 11:33
Sorry to hear this is still the case.
Can you confirm if this is all calls? What happens when you try? Does it immediately disconnect?
Are you able to send texts?
Can I also ask if you have WiFi calling activated on the device?
