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Cannot log into Online billing account

Hi,

I have not been able to log into my online virgin mobile account since opening the account.

It simply displays this message:Screenshot 2020-06-03 at 15.06.05.png

I have attempted to call customer services a few times and they did not understand the issue and could not help.

This issue occurs regardless of what device is being used, internet connection and browser.

Can you please look into this for me and rectify?

Thank you

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Re: Cannot log into Online billing account

Screenshot 2020-06-03 at 15.06.05.png

"Oops, somethings gone wrong!

Please try again in a few moments."

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Re: Cannot log into Online billing account

HI whitlock1989, we will send you a private message to look in to this for you. - Chris 

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