I cannot get voicemail to work here in Croatia. Every time I try to access voicemail I get 'call ended'. I have voicemail turned on in my account settings, I also have international call barring disabled. I'm able to make and receive calls and data seems to work just fine. But every time I go to voicemail using '1' I get 'call ended'. I have tried also '222' which gives a nice little monologue all in Croatian before asking me to input my number which is then not recognised.
I have also restarted my phone, even switched it off and then back on again and even removed the sim card to clean it but nothing fixes the problem. What is happening?
Sorry to hear of the mobile issues experienced in Croatia regarding your voicemail, we appreciate the confusion this can cause and would like to welcome you to the forums.
From what you have advised in regards to the services available to you it appears Roaming is set up on your account. When trying to check/access your voicemails does it ask you for a PIN number at all?
More details on using your handset abroad can be found here
Thanks for the reply. When I press '1' to enter voicemail the phone momentarily enters 'voicemail calling' mode, it is in this mode for barely one second, then it emits an audible beep and the message 'call ended' appears. It does this every time. At no point do I get far enough in the voicemail process to enter a pin. Very frustrating.
A manual search presented around 8 potential networks, the first did not work, the second connected. Calls and data seem to be working just fine along with voicemail. Although I did have the hassle of having to call customer services for a new pin number for voicemail but everything seems fine now. Thank-you.