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Cannot change my mobile number

LiamDuffy
Joining in

Unable to change my personal mobile number on my Virgin Media Broadband Account..

 

Keep getting the same response:                     X Didn't save changes 

1 ACCEPTED SOLUTION

Accepted Solutions

Ayisha_B
Forum Team
Forum Team

Hi @LiamDuffy 

Thanks so much for your time via PM.

I have now updated the number as requested. 

Please allow 24 hours for the updates to take effect your end.

Any issues, let me know.

 

Ayisha_B
Forum Team

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See where this Helpful Answer was posted

2 REPLIES 2

Ayisha_B
Forum Team
Forum Team

Hi 👋 @LiamDuffy,

A warm welcome to our Community Forums and thanks for your post. Great to have you here.

I am sorry you're experiencing some issues updating your number online.

I will be more than happy to help you further so will pop you a PM now to confirm some details and we can take it from there.

Speak to you soon! 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Ayisha_B
Forum Team
Forum Team

Hi @LiamDuffy 

Thanks so much for your time via PM.

I have now updated the number as requested. 

Please allow 24 hours for the updates to take effect your end.

Any issues, let me know.

 

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs