Virgin Media Community

[LiamDuffy]

Unable to change my personal mobile number on my Virgin Media Broadband Account..

Keep getting the same response:                     X Didn't save changes 

[Ayisha_B]

Hi 👋 @LiamDuffy,

A warm welcome to our Community Forums and thanks for your post. Great to have you here.

I am sorry you're experiencing some issues updating your number online.

I will be more than happy to help you further so will pop you a PM now to confirm some details and we can take it from there.

Speak to you soon! 

[Ayisha_B · Accepted solution]

Hi @LiamDuffy 

Thanks so much for your time via PM.

I have now updated the number as requested. 

Please allow 24 hours for the updates to take effect your end.

Any issues, let me know.